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There are several events on DS that reports the device to switch into user mode, without a previous switch to admin mode. Most of them looks as being reported early in the morning (probably on devices turning on) Is there a way to end user switch to admin mode and prevent to dispatch events or erase them before being sent to DS ?
Hi, is there any way to change the user mode when I am in Mobicontrol App (Deviceconfiguration) or to switch into the lockscreen via remote? Device: Zebra TC51 Android+ (Android 7.1.1) We have sometimes the problem that the device starts up and doesn't switch into Lockscreen but changes the user mode to "User". So i didn't found a way to get to the lockscreen. The device is visible in Mobicontrol and can be remote controlled. The only solution for now is to factory reset the device and stage it again but this takes relative long time and i am looking for a smarter solution if possible.
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