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When MobiControl connects to the CLA, it invokes the GetCertificate method to communicate with the Agent. At present, this method generates a COM-based Certificate Request and submits it to the Certificate Authority for certificate issuance. Because Certificate Request objects are created on the CLA side, the CLA encounters performance bottlenecks. To address this, the flow will be updated so that the Certificate Request is created only on the MobiControl side and then passed to the CLA as a parameter in the GetCertificate method. The CLA will simply reuse this object, reducing its processing load. Customer Impact: For customers who have applied security policies on the Certificate Authority side that validate the request based on the process name, an update will be required. With this change, the process name may appear as one of the following: Soti.Cloudlink.GrpcServer.exe MCDeplSvr.exe
We recently upgraded the Cloud Instance of our Mobicontrol v15.1.1 However, we are experiencing issues with the Cloud Link Agent 2.0 (CLA) on our locally hosted Windows Server 2012 R2 box. We cannot get the LDAP and ADCS boxes to get checked/enabled as seen in screenshot below: I spun up test VMs running Windows Server 2012 R2 on my home lab, same issue. Is there any way to get CLA 2.0 to work on this OS? Can you provide us a version of the CLA that works with this OS and is compatible with Mobi 15.1.1? Our VM fulfills the minimum requirements as posted on the SOTI help page. SOTI minimum requirements for CLA 2.0: https://www.soti.net/mc/help/v15.1/en/cloudlink/configure/system_requirements.html CLA 2.0 download: http://download.soti.net/tools/CloudLinkAgentInstaller_v2.0.msi
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