Cloud Link Agent 2.0 on Windows Server 2012 R2

TG
Tashi Genden
Reliance Limited Partnership

We recently upgraded the Cloud Instance of our Mobicontrol v15.1.1

However, we are experiencing issues with the Cloud Link Agent 2.0 (CLA) on our locally hosted Windows Server 2012 R2 box. We cannot get the LDAP and ADCS boxes to get checked/enabled as seen in screenshot below:

Cannot check LDAP and ADCS boxes

I spun up test VMs running Windows Server 2012 R2 on my home lab, same issue. Is there any way to get CLA 2.0 to work on this OS? Can you provide us a version of the CLA that works with this OS and is compatible with Mobi 15.1.1? Our VM fulfills the minimum requirements as posted on the SOTI help page.

SOTI minimum requirements for CLA 2.0: https://www.soti.net/mc/help/v15.1/en/cloudlink/configure/system_requirements.html

CLA 2.0 download: http://download.soti.net/tools/CloudLinkAgentInstaller_v2.0.msi

5 years ago
SOTI MobiControl
ANSWERS
J
JVMOD@SOTI
5 years ago

Hello Tashi,

Thank you for your post, unfortunately, you have to run Windows 2016 OS for MobiControl 15.1.1 to work with CLA or without CLA.

Regards,