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Hello, We have been experiencing errors with our SOTI Cloud Link Agent since Monday 15/04/2024.Since Monday, the link between our server containing the Cloud Link Agent service and our SOTI server is no longer working.We've restarted our server, and the service is up and running. We have error logs on this subject if you'd like. Could you please help us as soon as possible? Thank you in advance and have a nice day. Best regards,
We recently upgraded the Cloud Instance of our Mobicontrol v15.1.1 However, we are experiencing issues with the Cloud Link Agent 2.0 (CLA) on our locally hosted Windows Server 2012 R2 box. We cannot get the LDAP and ADCS boxes to get checked/enabled as seen in screenshot below: I spun up test VMs running Windows Server 2012 R2 on my home lab, same issue. Is there any way to get CLA 2.0 to work on this OS? Can you provide us a version of the CLA that works with this OS and is compatible with Mobi 15.1.1? Our VM fulfills the minimum requirements as posted on the SOTI help page. SOTI minimum requirements for CLA 2.0: https://www.soti.net/mc/help/v15.1/en/cloudlink/configure/system_requirements.html CLA 2.0 download: http://download.soti.net/tools/CloudLinkAgentInstaller_v2.0.msi
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