Community - SOTI MobiControl

Community - SOTI MobiControl

There's a new home for Articles. Find Articles on Our Product Support Page.

SOTI MobiControl Discussions


  • 0 votes 3 answers

    Add Datalogic Joya A6 Agent Mobicontrol

    Guys, I would like some help. I have some Joya A6 Datalogic devices, I would like to add them to Mobicontrol to manage them, is it possible to deploy them using Scan2Deploy with Mobicontrol Classic agent and registering registration number json file i have this problem can someone help me Thanks

    SOTI MobiControl
    2 years ago
  • 0 votes 10 answers

    Enrollment Failed Solved

    Hello everyone. I had to reinstall one of our device today. And each time i try to re-enroll it, i get message"Enrollment Failed , please retry or contact your system administrator" I checked the log, and only get this [2023-01-25 14:47:51.827] ERROR [Android RESTful Enrollment] (196): Unhandled exception on POST https://MYSERVERIP/mc/enrollments/android {"AddDeviceRuleId":null,"EnrollmentPolicyPin":null,"AddDeviceRuleTag":"33FC8A72-5987-F82A-2C1E-1C089AA74E1F","AcceptedTermsAndConditionsUrl":null,"IsDeviceGmsCertified":true,"IsOemAgent":false,"Snapshot":{"DeviceName":null,"Info":{"Uuid":"a848b49e-2ab6-419d-98e8-8e509ce15112"},"SafetyNetAttestationResponse":null,"ApiLevel":28,"OSType":800,"DeviceFirmwareVersion":null,"Ip_And_IpType":{"Ip":"MYDEVICEIP"},"ImsiNumber":"","Esn":"35239311025117","Iccid":"","PhoneNumber":"","Mac":"d04e50f8097d","SerialNumber":"35239311025117","Model":"MEMOR 10","Oem":"Datalogic","PersonalizedDeviceName":"MEMOR 10","LockScreenMessage":null,"Id":"35239311025117","BluetoothMac":"","WifiMac":"d04e50f8097d","HardwareSerial":"S21H00413","Imei":"352393110251173","SupportedApis":{"ActiveMdmIds":[1040],"RcId":"813"},"FeatureList":{"AgentFeatures":[1,2,3,4]}},"IsDuasSupported":false}System.IndexOutOfRangeException: AndroidEnrollmentPolicyKindId   à System.Data.ProviderBase.FieldNameLookup.GetOrdinal(String fieldName)   à System.Data.SqlClient.SqlDataReader.GetOrdinal(String name)   à System.Data.SqlClient.SqlDataReader.get_Item(String name)   à Soti.Data.SqlClient.TransformingDataReader.get_Item(String name)   à Soti.MobiControl.EnrollmentPolicy.Android.Implementation.Providers.Implementation.AndroidEnrollmentPolicyProvider.AndroidEnrollmentPolicyToRecord(IDataRecord record)   à Soti.Data.SqlClient.Command.<>c__DisplayClass19_0`1.<ExecuteRecord>b__0(IDataReader reader)   à Soti.Data.SqlClient.Command.<>c__DisplayClass26_0`1.<ExecuteReader>b__0(SqlCommand sqlCommand)   à Soti.Data.SqlClient.Command.Execute[T](Func`2 handler)   à Soti.MobiControl.EnrollmentPolicy.Android.Implementation.AndroidEnrollmentPolicyService.GetAndroidEnrollmentPolicy(Int32 androidEnrollmentPolicyId)   à Soti.MobiControl.EnrollmentPolicy.Android.Implementation.AndroidEnrollmentPolicyCacheService.GetAndroidEnrollmentPolicy(Int32 androidEnrollmentPolicyId)   à Soti.MobiControl.DeviceEnrollment.Android.Implementation.EnrollmentManagementService.GetEnrollmentPolicyInfo(AndroidDeviceSnapshot deviceSnapshot)   à Soti.MobiControl.DeviceEnrollment.Android.Implementation.EnrollmentManagementService.Enroll(AndroidDeviceSnapshot deviceSnapshot)   à Soti.MobiControl.DeviceEnrollment.Android.Web.Implementation.AndroidAgentEnrollmentController.Enroll(EnrollmentRequest enrollmentRequest)   à lambda_method(Closure , Object , Object[] )   à System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass10.<GetExecutor>b__9(Object instance, Object[] methodParameters)   à System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken)

    SOTI MobiControl
    2 years ago
  • 0 votes 5 answers

    Browser for Windows Mobile / ce

    Hey everyone, I'm looking for a Browser for my windows mobile / ce devices.For our android devices we use soti surf, which is working really good, unfortunately the browser is unavailable for windows mobile /ce as far as i know.We used internet explorer in the past  just a for a few scanner. At some Point this year we will need to use a browser for all devices and won't have native application anymore. Customization features for internet explorer are very limited and not manageable remotely. I have a few requirements.- slight customization options (kiok mode), not necessary but would be really nice for users- js support, can be a very old verison- remotely manageable- no further costs for the browser itself( Devices will be replaced when damaged and not rebought) I know the devices are EOL but maybe someone had similar requirements and found a suitable browser.Thank you very much for reading.If you need any more information feel free to ask.Best RegardsFlorian

    Windows
    3 years ago
  • 0 votes 2 answers

    Datalogic - OEMConfig

    There's not a lot of OEMConfig documentation out there that I've been able to find.  One basic question that I have, specifically for Datalogic, is if Android Enterprise enrollment is required or if the OEMConfig advanced configs can still be used with Android classic?

    Android
    4 years ago
  • 0 votes 11 answers

    How to configure granular control of device

    I was told by the sales rep who set us up with our trial that we can use MobiControl to configure granular settings such as the synbology settings and enterprise WiFi settings (Channels enabled, band selection, etc..) on out Datalogic DL-Axist device. I'm not seeing those settings anywhere. Is this not possible?

    Android
    6 years ago

Top 3 Contributors of The Week

View All

Earn Contributor Badge

More info
  • Diamond
    Diamond New !

    Top-tier experts who are delivering outstanding content. Should have more than 7000 points.

  • Platinum

    Experts who are consistent with great content. Should have more than 1000 points

  • Gold

    Highly experienced members with valuable inputs. Should have more than 700 points

  • Silver

    Beginners taking the initiative. Should have more than 500 points