Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 3 answers

    Enrollment failed in SOTI

    Dear SOTI,Currently we are experiencing issues whenever we try to register a mobile phone in our own SOTI Server, during the registration procedurement, the certificate of the machine we would like to connect to is shown as invalid ( "Enrollment Failed, Please retry or contact your system administrator."). What is interesting is that we can register successfully any phone running any version of Android in ELM and/or AFW Mode, except those running Android 10 in AFW Mode.We would like to point out that our own self host Server has already a SHA256 certificate and Mobicontrol version: 15.3.0.6711.As you could see in the pictures link below, it seems that the issue is related with the SOTI certificate SHA1.Would you please help us with some advice regarding the issue?Thank you very much indeed in advance. Our Cert: https://imgur.com/a/oVMF8rg SOTI cert: https://imgur.com/a/6ZOEzPT                https://imgur.com/a/g4i8b0N Sincerely, Adam.

    Android
    4 years ago

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