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We are currently running SOTI V15.0.1.1181 attempting to configure some new Zebra ET40 tablets running Android V11 Build 11-23-29.00-RG-U03-STD-GSE-04. When attempting to remotely control these devices however I am getting different results depending on the package used. Using no package leads to View-Only access Using the Zebra_Hawkeye_RC_AE_1.6.0.102.pcg leads to remote control access but no visibility on the MobiControl client. Using the SOTI generic plugin leads to visibility and remote access but end-user has to accept the "Recording or Casting with MobiControl" prompt.Are there any suggestions on which plugin to use with these devices? The ideal goal is to have these devices be able to be remotely controlled without any user interaction. We do currently have Zebra TC52X devices running android 11 using the Hawkeye package without issue. We have also ran the following scripts: _resetfailedrcdetectionflag restartagent enforce_rcaccessibility 1 Thanks in advance!
Is it possible to read some information like names or IDs from another installed application on a Soti managed device? For example we have an app called Route Master ( or Sono) and for the sake of security we want to know the name of the person that is using each device. To use Route Master each user has to insert an unique ID and name in the app, sort of like an account.
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