Community - SOTI MobiControl

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  • 0 votes 6 answers

    Issue after enrolling Samsung Galaxy Xcover 5

    Hi there, I`m facing a issue regarding Samsung Galaxy Xcover 5. I`ve installed an application that monitor the fleet but the users find a way to exit from it and now they have access to google search bar(marked withe the red line) and some apps like google play, google, setting and it`s not ok.  I didn`t find a way to block this security breach. As you may find in the picture below, the term "Cautare" means "Google search bar" and "Inchidere totala" means "Close All". The user should`nt have the possibility to leave the app and see these options(search bar and apps). Agent version: 14.5.5, but I`ve tried even with older agent versions but I`m facing the same issue. OS version it`s Android 11, One UI 3.1. Please let me know what to do in order to block the user to leave the main application. Thank you very much for your support.

    Android
    4 years ago

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