Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 3 answers

    Account creation failed. Please click to try again

    Hi, one of our clients has their own separate MobiControl server for their devices. This server and their devices are on a closed network which does NOT have access to the internet. The MobiControl server in question is version 14.4.5.1048. I enrolled a handful of Android 11 devices (Zebra TC52X), and regularly MobiControl will take over the focus on these devices and display this message: Google Play accountAccount creation failed. Please click to try again. There are a number of devices enrolled there which do not have this message constantly popping up, those devices are running Android 8.1 and were enrolled earlier (3-4 years ago when the server was installed). I'm suspecting this may be a network related issue, i.e. that the client must open for some port on their network. If that is correct, which port should I get them to open? The fact that the older 8.1 devices don't have this problem: is that a clue regarding what could be the problem?

    Android
    2 years ago
  • 0 votes 5 answers

    Is it possible for user to add google account in lockdown menu ?? Solved

    Hi,  is it possible to allow user add google account or allow to choose from already creared accounts in app that is using this google account to sign in ? 

    SOTI MobiControl
    2 years ago

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