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Occasionally, a couple of our T56s and T57s will ask for a Google account to use Google Maps even after they have been successfully able to use the maps for months at a time. Our only method of fixing these have been to have them factory reset but have seen the same ones come back some time later to have the same issue. Is there a fix for this that we are unaware of? I assume it is an enrollment issue as I always thought that it pulls the Google account from the enrollment.
We have Samsung (S6 and S8) and they are all in Kiosk mode. The Users must not be allowed to access the internet except to use Google Maps. If you allow the standard Google Maps app on the lockdown screen they can use it fine but they can break out to the internet via website links in the map location despite disallowing this in Application Run Control. An example I will use is YouTube. So you allow Google Maps (App) on the lockscreen, user searches for something like 'Costa', a list of Costa sites come up with a link to their website. They click the website link which gives them an address bar to free type whatever they please, In this case YouTube. YouTube is Blacklisted in Application Run Control. I have found a way around this by adding the following to the lockdown screen Surf://www.google.co.uk/maps and then in Soti Apps > Surf Settings I have whitelisted maps.google.co.ukweb. This works perfectly to find locations and directions and does not allow the user to access anything on the internet apart from Google Maps. However they can not use the navigate button which would give them walking directions for example. It says Access Restricted then brings them back to Google Maps. So close to a solution - maybe I just need to whitelist something else as well?
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