No Matches Found!
Try with a different search term
No Matches Found!
Try with a different search term
There's a new home for Articles. Find Articles on Our Product Support Page.
Guys, I would like some help. I have some Joya A6 Datalogic devices, I would like to add them to Mobicontrol to manage them, is it possible to deploy them using Scan2Deploy with Mobicontrol Classic agent and registering registration number json file i have this problem can someone help me Thanks
Hello,We currently use SOTI on our Android Tablets (Samsung Tab Active2 with Android 9).The profile we use is very restrictive, it doesn't allow factory reset, it doesn't allow USB debugging, etc. I mean, almost everything is blocked.We have a tablet which is currently blocked just after it starts :it shows "Mobicontrol - wait - loading" ; with a permanent loop.(the tablet worked a few days and got enrolled by soti).In this state if I press return button I have a tool tip with 2 options:* informations about the application (it does nothing)* close the application (it doesn't work ; the loop continues).I tried to rebot several times, removing battery, etc : same thing.I started in safe mode, in order to unistall sotimobicontrol but it doesn't work: in safe mode, the screen is all black except "mode sécurisé" (safe mode i french) in white at bottom left. Nothing possible to.I tried to do a "wipe data / factory reset"... but it's blocked by soti.it shows "MDM does not allow factoryReset". I also tried to put the firmware of the tablet (downloaded from sammobile.com) into a SD card, but I got errors:/sdcard/update.zipE:mmap (2487630050, R, PRIVATE, 4, 0) failed: Out of memory.E:Map of '/sideload/package.zip' failedE:failed to map file successfully generated dm-verity hash tree.Installation aborted #1. (I tried with T395XXS9CTF5_T395XEF9CTF5_XEF.zip ; T395XXU6CSL1_T395XEF6CSL1_XEF.zip and T395XXU8CTD3_T395XEF8CTD2_XEF.zip, firmwares downloaded from https://www.sammobile.com/samsung/galaxy-tab-active-2/firmware/SM-T395/XEF/ ) Finally, I tried to put the tablet in "odin mode" / "download mode" : it doesn't work with the tablet (and with all tablets running soti ; so we probably blocks it, because with a tablet without soti it works). I can't reach the green "warning message" for Odin mode, so I can't put the firmware through Odin.I don't know what to do now... if you have idea, please help.
I am curious if any has had any issue with a Certificate Profile failing to install and what it may be caused by. In my case, we are installing a Cert to a Zebra Android+ device to run an application. The Cert is in its own profile and the mandatory Auth is in a separate Lockdown profile. (This may be relevant but I have not found it to be yet) At some point after making changes to a completely different profile, the already installed Cert would change to an Install Failed status and the app would no longer operate. To my knowledge, the profile was not reinstalled and the Lockdown(with Auth) was not removed during this issue. I am able to reproduce the failure by revoking and reinstalling the Cert profile on a device (while keeping Lockdown + Auth installed). Once I attempt to reinstall, I get a failure for the Cert profile and have to Factory Reset the device to even get the cert to reinstall. Another note, not to distract from the main topic, is if you have Cert XYZ in Profile A and Profile B, SOTI somehow sees that the cert is the same and does not attempt to reinstall the cert when changing from Profile A to B via folder move or other means. I have a SOTI case open and have sent verbose logs but it's not really getting anywhere and I am apprehensive to move forward with changes I need to make in fear that it will bring down their production devices.
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points
Highly experienced members with valuable inputs. Should have more than 700 points
Beginners taking the initiative. Should have more than 500 points
.jpg)
