No Matches Found!
Try with a different search term
No Matches Found!
Try with a different search term
There's a new home for Articles. Find Articles on Our Product Support Page.
Hello, Following a migration from Android 11 to Android 13 on ZEBRA model TC21 terminals, some have lost the virtual keyboard. The virtual keyboard is no longer available from any application (Chrome, system, ...). During my first production runs, 5/63 terminals had this problem.When I view the list of applications from the mobicontrol device file, I see that my failed terminals have two versions of the Gboard app: “com.google.android.inputmethod.latin” which is in the ‘uninstalled’ state “com.android.inputmethod.latin”, which is in the ‘installed’ state. Terminals that are not failed only display “com.google.android.inputmethod.latin” in the “installed” state. I have tried unsuccessfully to re-enable / re-install this bundel “com.google.android.inputmethod.latin” by several different methods (Mobicontrol / Mx). My device use Agent Mobicontrol : 2024.0.2.1131 OEM version : 13-30-12.00-TG-U04-STD-HEL-04 Any ideas?
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points
Highly experienced members with valuable inputs. Should have more than 700 points
Beginners taking the initiative. Should have more than 500 points
