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Does anyone know why iPhones stop communicating with SOTI? I have seen a number of devices lately, that just stop checking in. At the same time, users are reporting their device passcodes are not being accepted. Requesting a check-in from the device rarely causes them to connect to SOTI, nor does a forced restart. Not really sure why they aren't keeping their 2 hour scheduled connection. Let me know if i can provide any further information.
iOS 11 has introduced changes that are not compatible with older versions of MobiControl.
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