Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 6 answers

    Script command is not supported by device (__knoxlicense) Solved

    Hi, I enroll one Samsung SM-T540 in SOTI but my profile is not installed. Already try with different profiles, but it always Pending Install. I check the logs and see these messages: I have another two devices from same model and OS version and everything works fine. Already try to reset device and configure again, but the problem persists. Anyone know how can I fix this? Thanks, Miguel Machado

    SOTI MobiControl
    a year ago
  • 0 votes 5 answers

    Anyone been able to get Samsung A14 devices enrolled with Remote Control working?

    Hey All, I have tried to enroll Several Samsung A14's because our verizon rep said they cannot sell A13's anymore. When you try to download the mobi control OEM Specific plugin for samsung it says it is not compatible with this device. So I created an enterprise enrollment policy and enrolled it with the AFW#mobicontrol and our enrollment ID. Which does enroll it as a work managed device. However, it does not prompt for knox activation and the MDM API listed is not samsung knox and only shows Remote view. The Release notes show that Enterprise and Classic android are supported for android 13. Is the A14 simply not supported yet?

    SOTI MobiControl
    2 years ago

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