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Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions

  • 0 votes 2 answers

    Fully locked device

    Hi everyone, A user has forgotten the screen lock PIN. We try to force a new PIN from the mobicontrol console, but the device does not contact the server. Mobicontrol app may be in power saving mode. We are using a SIM with the PIN disabled to access the Internet (we have 4G/5G coverage). What can we do? Device: SAMSUNG Galaxy Tab Active 3 (SM-T575) qith Android 13 and 15.4.3.1054 agent version Server version: 15.1.5.1005 Regards

    Android
    DH
    Daniel Hernández
    a year ago

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