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Good day, I have picked up an issue where we have around 15 apps being installed from the Managed Google Play store. All apps are set to mandatory and the devices are Enterprise. All the apps install apart from Soti Surf. So far it has only occurred on 2 devices out of over 100. This brings me to ask, if a app is mandatory and does not install, is there a script to install it, or is the only way to go out of kiosk mode and manually install it from the app catalog? Regards,
Hi there, we are using an Enterprise Profile with Google Managed Account. So far its working well we can add apps to app catalog and they appear in the app catalog on the smartphone. My expectation was that they will be automatically downloaded and installed when i mark them as "Mandatory" but they aren't. Is there a way to do this automatically? We are using Kioskmode too, so they are not able to get to the application catalog without an administrator.
We've been having trouble in recent weeks with enrolling new devices into Android Enterprise as a work managed device. From a factory restore state, using afw#mobicontrol, the device will enroll as AE Work Profile. We never used to have this issue, afw#mobicontrol would enroll the device as AE work managed device. The closest we've been able to get is using the Stage Programmer app and a QR code to enroll the device in MobiControl. Using this method, it will enroll as AE work managed device. However, while our profiles and packages will apply, the app catalog rules will not. We have several apps that are set as mandatory that will not automatically download. I've tried downloading manually through the MobiControl App Catalog but when I tap to install it takes me to the Play store and says that my administrator has not given you access to this item. We've done a lot of testing with our device vendor. We've tried different versions of the web console and different android OS versions. All our devices are 7.1.2 and we attempted enrolling an android 6 device with afw#mobicontrol and got the same results. Throughout our testing, the only thing we have not been able to change is the MobiControl agent version (13.6.0.1567) since that is controlled by MobiControl's deployment server. Our last deployment of devices all used agent 13.5 with no problem. This time around, with agent 13.6, we are having problems. Has anyone else experienced problems like this? Being unable to use afw#mobicontrol to enroll into AE work managed device. Or, having issue with mandatory apps not downloading to a device once we do get it enrolled as a work managed device using the stage programmer app?
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