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Hi all, feels like this question is most probably asked similarly a thousend times, however I did not find an answer for my specific problem. My MobiControl Server is running in the Soti Cloud and my devices should be enrolled in a partially restricted WiFi.This WiFi can access the Soti Server with Port 443 and 5494. Once enrolled this works perfectly.If I try enrolling a new device, it fails during enrollment with "no internet connection", while it actually was able to download the agent => so standard Internet via 443 is possible. Are any other Ports needed during the enrollment process or does the device need to communicate to some other URL during enrollment and with wich Port?
Hi We have some devices that are been set in some more restricted enviroment and we are having some issues getting the device connected to server, I'm looking for some more info how this works in practise. MobiControl version: 15.4.3.1012Agent version: 15.1.5.1049 IT has confirmed that Ports are open for (Outbound) as described in MobiControl documents, we have other applications on devices that are currently working and communicating ok. SOTI MobiControl Device Agents Binary/HTTPS 5494, 443 Outbound from the device agents to the deployment server If my understanding is correct this is only needed for communications, is there any answer from server that possible can be blocked after Agent initiates connection?Would there be possible for server respond to be blocked in FW even tho (Outbound) rule is set? Also how much would "Latency" be impacting the Agent connection, how high result would we talk before Agent would see problems whit connections and starting throw "Time-Out" before server could respond? Scenario for these devices might have an high "Latency" as we are currently awaiting answer and testing on this.
Greetings. We want to enroll some Android Enterprise devices. We have a firewall that does not allow communications to download the required google components. Can you tell us what rules to create in our firewall?
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