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We have a package to complete a Windows Modern enrolment using Certificates. The package work 100% on at least two computers in two locations. When we run it on a new Dell laptop the process appears to run successfully but when you look under the Account for the user it shows that error message not the MDM. Any ideas? Andy
Does SOTI Local installation and provision package setup need a domain purchase? We do have devices all over Canada. The provisioning package created a few times with Windows and Windows Server 2016, which didn't work. Every day the SOTI employee saying different things, he installed SOTI MobiControl on Windows 10 and tried to create a Provision package, he failed and said Windows Server 2016 needed. I installed Windows Server 2016 and he tried again to create a provisioning package without any success. Now, I am confused about the ability of some tech support people in SOTI. What I need to make SOTI run from local installation, I need a very specific answer. We do have around 350 devices all over Canada.
Every once in a while, I will receive the following error message when trying to enroll a Windows 10 desktop. Looks like lots of different potential reasons online but none conclusive. Anyone else run into this issue and what is normally done to solve it? I've had this happen to 3+ workstations, with know reason as to why this is failing. Any thoughts?
When applying a catalog rule to deploy a Modern Enterprise Application, there is a checkbox to "Provision the application for all users of a device". I cannot get this to install the app for Any users. The log and Application tab of the device show the app as "Provisioned", but it is not installed. If this box is left unchecked, it seems to install to the user who is logged in on the computer. MobiControl Version 14.4.3.1153
This question is specific to the honeywell device. Google updates have blocked honeywell system service for suspicious activity. This has been fixed from a honeywell patch via OS update. However the devices that have the service already blocked and updated the firmware will still have the service blocked. Honeywell sent me this android shell script to enable the service but I cannot seem to get it to work via SOTI. I have tried scripts via the console, post and pre install scripts under packages and also using the shell screen via remote control. Nothing seems to work. Below is the shell script. pm enable com.honeywell.tools.honsystemservice I need enable this honeywell service to use the honeywell provisioning mode. Thanks, Kavinda
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