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When I set up a data usage monitor under Rules > Telecom Expense Management, the newer Samsung devices require an elevated permission for the device agent to monitor data usage. This is under device settings which are not accessible as all the devices are heavily locked down, single-use devices. Is there a way to enable the permission en masse through Mobicontrol?
I would like to ask for your help about the non-functioning of the Telecom Expense Management Rule on IPAD Terminals Ios: 12.1.I can not see the alert that must trigger after exceeding the threshold value parameter. knowing that the data consumption is found both on the terminal, and on the report of this type
I have a rule that sends me an email when a device goes over 2GB of data usage in a given billing cycle. In the message there are a few variables that can be added (Alert, Source, Locate, Date, Time, and Time Zone). My questions is, can we use other unique device information in the message? I have a custom attribute called "Route Number" that I would like to reference in the message to easily recognize who went over the threshold.
Hi, I have enabled a Telecom Expense Management Rule and have a question around the data produced. I'm looking creating my own custom report for this and am querying the DB directly. When I look at the DeviceStatNetTraffic table, there are Upload and Download columns. Does anyone know what data storage type these numbers represent? I'm assuming it would be either bytes or kilobytes. For instance if I look at the query below, I have a piece of data for the Soti Surf app collected over an 8 hr period. If I assume that the values in the Upload and Download columns are kilobytes of data, I would have a total of 22.4MB of upload and 324.6MB of download for an 8 hr period for just Soti Surf. This seems high to me based on the websites that are allowed in our whitelist so I want to make sure I'm understanding this correctly. DeviceId Application TimeStamp StatType Upload Download 100001227 net.soti.surf 3/9/201813:02 -16 757530 10979988 100001227 net.soti.surf 3/9/2018 14:32 -16 1767570 25619972 100001227 net.soti.surf 3/9/2018 15:03 -16 757530 10979988 100001227 net.soti.surf 3/9/2018 15:30 -16 1767570 25619972 100001227 net.soti.surf 3/9/2018 16:00 -16 505020 7319992 100001227 net.soti.surf 3/9/2018 17:00 -16 757530 10979988 100001227 net.soti.surf 3/9/2018 17:32 -16 1262550 18299980 100001227 net.soti.surf 3/9/2018 18:00 -16 252510 3659996 100001227 net.soti.surf 3/9/2018 18:32 -16 1262550 18299980 100001227 net.soti.surf 3/9/2018 19:01 -16 2777610 40259956 100001227 net.soti.surf 3/9/2018 19:30 -16 757530 10979988 100001227 net.soti.surf 3/9/2018 20:01 -16 2525100 36599960 100001227 net.soti.surf 3/9/2018 20:33 -16 5050200 73199920 100001227 net.soti.surf 3/9/2018 21:00 -16 3282630 47579948
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