Telecom Expense Management rules

YT
Youness TAZI
TELEDYNE (Partner)

I would like to ask for your help about the non-functioning of the Telecom Expense Management Rule on IPAD Terminals Ios: 12.1.
I can not see the alert that must trigger after exceeding the threshold value parameter. knowing that the data consumption is found both on the terminal, and on the report of this type

6 years ago
iOS
ANSWERS
RC
Raymond Chan Diamond Contributor
6 years ago

What did you set for your telecom plan policy (group or individual plan, voice/data ,start date, billing cycle, etc.)?   And your thresholds?

What are the thresholds set and value reported?

Did you use the same rule settings for the same device before upgrade to  iOS 12.1? Did you get your alert back then?

YT
Youness TAZI
6 years ago

Hello M. Raymond,

for the data plan, I put a threshold of 0.1 GB = 100 MB, I'd like to announce that it worked only once after upgrade of the device to Ios 12, but after that never wanted to work.

To know that I give each time the statistics of data consumption to 0.

Best regards