Community - SOTI MobiControl

Community - SOTI MobiControl

There's a new home for Articles. Find Articles on Our Product Support Page.

SOTI MobiControl Discussions


  • 0 votes 4 answers

    Unable to uninstall MobiControl agent on a Windows 10 Device Solved

    I can't seem to successfully execute the Uninstall.bat file from the MobiControl folder for Windows Classic I receive this error message:  I've looked for CNTService in Services and can't find it - where does the service run? As a result I can't successfully enroll the device in Windows Modern

    Windows
    4 years ago
  • 1 votes 2 answers

    Agent keeps pushing to uninstall application

    We're just starting to work with Android Enterprise, have our first few devices enrolled. First on the block is a TC75x (Android 8) Android Enterprise - setup with Work Profile (DO) In setup/testing mode right now. Successfully deployed our application with a new profile/package, it shows up as installed, and runs, but there is an enforcement by (Work) MobiControl agent to remove it, the agent pops up with a Pending Action - Application Uninstallation is required. I've gone over settings, ran a few searches and haven't seen this specific behavior. Was hoping we could continue to use packages/profiles to manage the application until we get more DA devices moved over in the future and finally get the app setup in the managed google playstore. I've tried: Whitelisting it's container with appcontrol -w io.cordova.thenameofourapp Used afw set permissions to grant permissions, as well as prevent uninstall.  Checked the google admin console, can't manage the device management>app management from there due to it being managed by third party EMM provider. The ball is rolling to get our app on the managed google playstore. Should have the app signed rebuilt soon, so I can toss it in the Google play console - private apps. Hopefully it's something small & silly. Anybody else run into this?  Thank you!

    Android
    5 years ago

Top 3 Contributors of The Week

View All

Earn Contributor Badge

More info
  • Diamond
    Diamond New !

    Top-tier experts who are delivering outstanding content. Should have more than 7000 points.

  • Platinum

    Experts who are consistent with great content. Should have more than 1000 points

  • Gold

    Highly experienced members with valuable inputs. Should have more than 700 points

  • Silver

    Beginners taking the initiative. Should have more than 500 points