Custom Report with "Device Information with Custom Data Report (Column)"

D
Dani
Canal de Isabel II Gestion , S.A.

Hello,

When I create a report with the option "Device Information with Custom Data Report (Column)
It does not show me the information I want


6 years ago
SOTI MobiControl
ANSWERS
RC
Raymond Chan Diamond Contributor
6 years ago (edited 6 years ago)

Did you check you get any real custom data collected from INI/XML file on targeted device?  You can see the values collected directly from the custom-data tab of corresponding device in your web console.    If some collected values are displayed but the report is empty, then you can investigate further if there is any bug or if any parameter is wrongly set.  If no such data has been collected, then the report will have nothing.  

Another likely possibility of your problem is the incorrect definition of custom data items that do not match the data in properly formatted INI/XML file.  In this case,  no meaningful data can be collected nor reported.

D
Dani
6 years ago
I need these attributes in a report, but when I insert the attributes, it does not show them to me

RC
Raymond Chan Diamond Contributor
6 years ago

So, those three items you input in your report generation tab are actually not "custom data", and you have not picked the right report to generate.

If you are using MobiControl v14.x , you can add desired items in custom column view, and then export to CSV file as report.

D
Dani
6 years ago

And in Mobicontrol 13.4.0.5343???

RC
Raymond Chan Diamond Contributor
6 years ago

I'm afraid there is no similar solution for v13.4.x.