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Enable ADB in Android Enterpirse

ST
Shawn T
Supply Chain Services LLC

On a TC52 enrolled as Android Enterprise in Device Owner mode how do I enable ADB debugging for development and troubleshooting? It is turned on within the UI. Settings > System > Developer Options > USB debugging. 

I have also tried using the MX USB Manager to turn on 

UsbModuleUsage" value="1" />
UsbADBUsage" value="1" />
UsbAllAccessDeviceStorageUsage" value="1" />

When I plug the the TC52 into my PC there is no acknowledgement and using the adb devices command shows no devices connected. 

Thanks for your time. 

6 years ago
Android
ANSWERS
MD
Matt Dermody Diamond Contributor
6 years ago
Have you connected other Zebra Android devices via ADB before? Have you installed the Zebra Android device driver?
ST
Shawn T
6 years ago
Hi Matt, Yes, I connect devices via adb all the time. Usually before enrollment. Shawn
MD
Matt Dermody Diamond Contributor
6 years ago

Do you have a Feature Control profile applied? Are you using a lockdown utility? If so, EHS or the SOTI Lockdown? If SOTI Lockdown are you using the AE Kiosk mode or legacy Activity suppression?

My initial guess is that you may need a Feature Control profile to re-enable the USB access. 

MM
Matt Martin
6 years ago

Shawn,  Feature Control as a Profile payload allows for Enable USB Debugging

A
AKMOD@SOTI
6 years ago

Hi Shawn 

Are you still facing issues for enabling ADB debugging for development and troubleshooting after applying the Feature control?

Regards

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