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Firewall Ports: Which destination address/domain for whitelist?

CH
Clemens Henrich
priorityidxs

Hi all,

we have Android devices enrolled through an open network to a Cloud instance of MobiControl. They work fine and remote control works well. In the closed company network we have opened port 443 for console and 5494 for the device agents. Devices are still online and remote control works fine. The firewall exceptions are set to any destination currently. The network team wants to whitelist certain IP addresses or domains.

Question: Which IP must be whitelisted? 

Additional Info: 

I know about this list of IP, but i believe we dont need them all since it is for onPrem installation?

IP Addresses
13.248.157.19
54.208.149.103
54.208.194.169
54.209.62.205
54.209.186.178
54.209.186.251
54.209.207.237
75.2.25.8
76.223.23.230
99.83.149.241
2 years ago
SOTI MobiControl
ANSWERS
CH
Clemens Henrich
2 years ago

Where are the experts when you need them? :) 

RC
Raymond Chan Diamond Contributor
2 years ago

What are required depend very much on the device platform(s), device enrollment mode(s), MDM policy/policies to be used and your corporate network infrastructure.  It is totally possible that none of the IP addresses you mentioned is needed for some use cases.

Since you are using a Mobicontrol cloud instance, I believe you should open an official support ticket at support@soti.net and communicate the above details to get more solid advices specific to your use case.

A
AMMOD@SOTI
2 years ago

Hi Clemens,

Thank you for your contribution to SOTI Pulse, and we appreciate Raymond's prompt response to your post. May I inquire if you had the opportunity to test the recommendations provided by Raymond, and if so, did they assist in resolving your inquiry?

Furthermore, if you wish to verify the IP addresses and ports that necessitate whitelisting to ensure the proper functioning of all SOTI services, please refer to the following link:

IP addresses for SOTI SERVICES - 

https://www.soti.net/mc/help/v14.5/en/setup/installing/soti_services.html

Network ports - 

https://www.soti.net/mc/help/v14.5/en/setup/installing/network_ports.html?hl=ports

Kindly let us know if you have any concerns.

Kind regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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