SOTI Pulse

Hi Andreas,

Thank you for posting on SOTI Central and thanks Remy, Rafael for responding to the post.

I am posting this response in English so non-German-speaking users can also understand.

If you want to show Profile(s) for the devices, the user should have permission to view Profiles or even Manage Profiles. It depends on the use case.

Steps:
1. On MobiControl Web Console, click on burger button on the top left corner
2. Click on Users and Permissions
3. Check on the "General Permissions" for the target role
4. Check if "View Profiles", "Manage Profiles" is allowed

Users and Permissions

No matter you are going to edit a single user or multiple users at a time, we always suggest you to edit the permissions in "Roles".
It is not recommended to edit a single user permission because you may interrupt the uniformity for your server.

Let's imagine there were many users and different permissions were allowed for them independently, it would be inefficient for user management. Sometimes it confuses you too.

It is also not recommended to amend the default permissions for the 4 default roles, namely MobiControl Administrators, MobiControl Technicians, MobiControl Viewers and MobiControl BYOD Users.

If you need to edit the permission for the role, you may try the following steps:

1. Pick a role you orginally want to edit (e.g. MobiControl Technicians)
2. Read about its permissions (do not edit in this role)
3. Create a new role
4. Tick all the same permissions from the role picked in step 1
5. Edit the permissions for this new role
6. Assign user to this role only.
7. Do testing and check if it's your expected result

The link below is for your reference:

https://www.soti.net/mc/help/v15.5/en/console/users/globalpermissions.html