Has anyone tested the Redmi 15C 5G with SOTI MobiControl

A
Ayman
natcomnfr1

Hello everyone,

I am looking to confirm if the Redmi 15C is fully supported by SOTI MobiControl.

While I found several Xiaomi devices on the official supported list, this specific model is not included. Has anyone here successfully enrolled and managed this device?

thx,

a month ago
SOTI MobiControl
ANSWERS
RS
Rafael Schäfer
29 days ago (edited 29 days ago)

You shouldn't rely on other users using a device but more likely focus on:

  1. Devices are AER (always my recommendation for first step): Android Enterprise - Devices
  2. Devices are certified by Soti already: https://pulse.soti.net/support/soti-mobicontrol/certified-devices/
  3. Then ask Soti support to verify and if you plan to use a large amount if they can certify them from Soti side.

Ofc you can skip step 1 but this might get you on a more risky state that the certification (if not already done) will fail. Also an AER validated device will be more secure to support future changes to Android which might be not the case for non AER devices or come with a lot more effort.

A
ASBMOD@SOTI
5 days ago (edited 5 days ago)

Hi @Ayman,

Thanks for posting on SOTI Pulse.  Thanks Rafael for responding to the post, your expertise and willingness to help are greatly appreciated!

Has your query been resolved? If this post did not assist you in resolving the issue completely and you have additional questions, please do not hesitate to reach out or you can contact SOTI Support (support@soti.net) to open a new case and one of our support engineer will be there to assist you.

Kind Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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