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Delete in Velocity an Entry is not possible

M
Manuel

Hello together,

does anyone has an idea how to delete the entries in Velocity?

I tried the following scipt commands but it did not work for all of my scanners (Zebra MC9300)

kill_application com.wavelink.velocity
del \storage\emulated\0\com.wavelink.velocity\*.wldep
del /sdcard/Android/data/com.wavelink.velocity/files/*.wldep
del /enterprise/usr/*.wldep

It works, when i delete the complete storage and apps cache but then i need to add the license informations again. I do not want to do these steps for all scanners. 

Also interesting is that not all scanners same modell, OS and Velocity app version have the issue.

The Velocity app version is: 2.33.23269

OS is Android 11 (11-16-05.00-RG-U22-STD-HEL-04)

a year ago
SOTI MobiControl
ANSWERS
MD
Matt Dermody Diamond Contributor
a year ago

The WLDEP files are read into the app and are not accessible for you to delete in A11 because the agent won't have access to scoped storage. 

This script would therefore not work for you since the agent can't access that directory to be able to delete the files. This is an A11+ restriction on scoped storage.

del /sdcard/Android/data/com.wavelink.velocity/files/*.wldep
 
The script that you're looking for instead is here:

kill_application com.wavelink.velocity
sendintent -a "intent:#Intent;action=android.intent.action.VIEW;component=com.wavelink.velocityfileassistant/.FileUpdate;B.com.wavelink.velocityfileassistant.extra.CLEAN=true;end"
start com.wavelink.velocity

C
CKMOD@SOTI
a year ago

Hi Manuel Talarczyk,

Thanks for posting on SOTI Pulse, Thanks Matt, for responding to the post, your expertise and willingness to help are greatly appreciated!

Have you had an opportunity to test the suggested solutions by Matt, and has it successfully addressed your query?

If not, or If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.

 

Kind regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

M
Manuel
a year ago

Yes i tested it yesterday, but with the script i was not able to delete the existing velocity entry.
So any other idea what the reason could be or what script is needed?

Regards
Manuel

C
CKMOD@SOTI
a year ago

Hi Manuel,
 
Thanks for posting on SOTI Pulse, 

As you have tested the requested solution and if it's not resolved yet.

I would suggest you connect with Soti Support regarding your query.

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