About Viewing Zebra Printer Connection Information via SOTI MobiControl

I
IK
IK

Hello,

I need your support on a matter.

Is it possible to see the name of the Zebra printer that the TC15 device is connected to via Bluetooth in the SOTI MobiControl console? I saw that this information is supported in the documentation; however, I could not see any information about the connected device in the console.

Is there a different setting or method that I should check for this?

Thank you in advance for your support.

20 days ago
SOTI MobiControl
ANSWERS
RS
Rafael Schäfer
13 days ago

No, i think the information you are pointing to is really supported only by a Zebra printer, so if the maneged device you look at, is the printer itself but not if it's a device connected to a Zebra printer.

A
AKMOD@SOTI
6 days ago

Hi @IK,

Hope you have gone through Rafael's response. Thanks Rafael for responding to the post, your expertise and willingness to help are greatly appreciated!

Could you please confirm if the clarification provided by Rafael addressed your query?

If not, or if you have any additional questions or need further assistance, please don't hesitate to reach out. We're dedicated to providing assistance and support.

Additionally, if this clarification helped resolve your concern, I would appreciate it if you could mark the response as Is Solution so others may benefit from it.