Hi,

one our customers has the problem that the Directory Service stopped working.

Please find the following log details:

[2020-04-15T11:41:39,759][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 929.3mb[2.3%], replicas will not be assigned to this node
[2020-04-15T11:42:09,768][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 531.7mb[1.3%], replicas will not be assigned to this node
[2020-04-15T11:42:39,782][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 515.3mb[1.2%], replicas will not be assigned to this node
[2020-04-15T11:43:09,806][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 515.3mb[1.2%], replicas will not be assigned to this node
[2020-04-15T11:43:39,847][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 513.9mb[1.2%], replicas will not be assigned to this node
[2020-04-15T11:44:09,865][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 513mb[1.2%], replicas will not be assigned to this node
[2020-04-15T11:44:39,895][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 512.6mb[1.2%], replicas will not be assigned to this node
[2020-04-15T11:45:09,926][WARN ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] flood stage disk watermark [512mb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 510.6mb[1.2%], all indices on this node will be marked read-only
[2020-04-15T11:45:39,951][WARN ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] flood stage disk watermark [512mb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 510.6mb[1.2%], all indices on this node will be marked read-only
[2020-04-15T11:46:09,962][WARN ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] flood stage disk watermark [512mb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 510.1mb[1.2%], all indices on this node will be marked read-only
[2020-04-15T11:46:39,972][WARN ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] flood stage disk watermark [512mb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 509.3mb[1.2%], all indices on this node will be marked read-only
[2020-04-15T11:47:09,984][WARN ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] flood stage disk watermark [512mb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 508.9mb[1.2%], all indices on this node will be marked read-only
[2020-04-15T11:47:39,993][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 521.9mb[1.2%], replicas will not be assigned to this node
[2020-04-15T11:48:10,005][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 521.5mb[1.2%], replicas will not be assigned to this node
[2020-04-15T11:48:40,017][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 520.7mb[1.2%], replicas will not be assigned to this node
[2020-04-15T11:49:10,031][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 530.4mb[1.3%], replicas will not be assigned to this node
[2020-04-15T11:49:40,048][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 529.9mb[1.3%], replicas will not be assigned to this node
[2020-04-15T11:50:10,065][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 545.8mb[1.3%], replicas will not be assigned to this node
[2020-04-15T11:50:40,094][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] rerouting shards: [one or more nodes has gone under the high or low watermark]
[2020-04-15T12:10:41,083][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 964.7mb[2.3%], replicas will not be assigned to this node
[2020-04-15T12:11:11,087][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 552.1mb[1.3%], replicas will not be assigned to this node
[2020-04-15T12:11:41,098][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 551.9mb[1.3%], replicas will not be assigned to this node
[2020-04-15T12:12:11,108][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 551.9mb[1.3%], replicas will not be assigned to this node
[2020-04-15T12:12:41,120][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 561.8mb[1.3%], replicas will not be assigned to this node
[2020-04-15T12:13:11,127][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 561.3mb[1.3%], replicas will not be assigned to this node
[2020-04-15T12:13:41,140][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 559.9mb[1.3%], replicas will not be assigned to this node
[2020-04-15T12:14:11,153][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 558.7mb[1.3%], replicas will not be assigned to this node
[2020-04-15T12:14:41,162][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 558.6mb[1.3%], replicas will not be assigned to this node
[2020-04-15T12:15:11,167][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 558.5mb[1.3%], replicas will not be assigned to this node
[2020-04-15T12:15:41,170][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 558.6mb[1.3%], replicas will not be assigned to this node
[2020-04-15T12:16:11,174][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 558.3mb[1.3%], replicas will not be assigned to this node
[2020-04-15T12:16:41,186][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 558mb[1.3%], replicas will not be assigned to this node
[2020-04-15T12:17:11,195][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 556.1mb[1.3%], replicas will not be assigned to this node
[2020-04-15T12:17:41,209][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 564.6mb[1.4%], replicas will not be assigned to this node
[2020-04-15T12:18:11,223][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 564.2mb[1.3%], replicas will not be assigned to this node
[2020-04-15T12:18:41,237][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 563.7mb[1.3%], replicas will not be assigned to this node
[2020-04-15T12:19:11,251][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] low disk watermark [1gb] exceeded on [iGAZJBXKQt6NcEwKIvwDdg][VISSOTI01][C:\Program Files\SOTI\MobiControl\Search\data\nodes\0] free: 563.4mb[1.3%], replicas will not be assigned to this node
[2020-04-15T12:19:41,260][INFO ][o.e.c.r.a.DiskThresholdMonitor] [VISSOTI01] rerouting shards: [one or more nodes has gone under the high or low watermark]
[2020-04-15T13:44:59,546][INFO ][o.e.n.Node               ] [VISSOTI01] stopping ...
[2020-04-15T13:44:59,737][INFO ][o.e.n.Node               ] [VISSOTI01] stopped
[2020-04-15T13:44:59,737][INFO ][o.e.n.Node               ] [VISSOTI01] closing ...
[2020-04-15T13:44:59,759][INFO ][o.e.n.Node               ] [VISSOTI01] closed
[2020-04-15T13:45:38,090][INFO ][o.e.n.Node               ] [VISSOTI01] initializing ..."

In addition to that on several devices remote control and/or scripts aren't working anymore. The devices are online, but they are not shown with the possibility to use remote control.

If a log of one of the devices is necessary please let me know. I will post it then.

Thanks for your ideas,

Regards,

Benny