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Linking Android Time settings to Lockdown screen

JH
Julian Hirsch
Voith IT Solutions GmbH

Hi Soti Community,

we successfully enrolled our Zebra MC3300x (Android 10) as work managed device.

Sometimes we have the issue, that the device looses it's time information, for example when kept as a backup device.

Due to our network regulations devices with wrong time are unable to connect to the network. Therefore we are trying to make the time setting available for the endusers. We did this in the past with our windows devices by linking the .exe from the system.

For Android we are faced with the problem, that the clock is not packed into a single package which we can open using the launch command. Also we were not successful using the quick clock intent. As we dont want to push more apps to the device as we have to we are looking for a way to access from the lockdown to the time-settings.

Did anyone have success with this and can point us in the right direction?

BR

Julian

3 years ago
SOTI MobiControl
ANSWERS
D
DJMOD@SOTI
3 years ago

Hi Julian,

Thanks for requesting a response from SOTI Support Staff,
we have a new feature added in MobiControl v15.5 release to enable time zone and sync time using settings manager application on lockdown. This can be deployed using profiles on lockdown screen.

our release notes which can be found here.

I hope this resolves the issue you are facing.

JH
Julian Hirsch
3 years ago

Hi DJMOD,

it took us a while to update soti as we got some issues during the update we had to solve with the support first.

We are now on 15.5 with settings manager installed to the devices. Timezone Option appears. But there is no option to change the time/date.

When the device losses the time (maybe because kept as a backup device without any battery in it) it can not connect to the network as the time is not right. As the network refuses devices with wrong time according to our network regulations.

Therefore the user needs an option to set the time/date manually. Similar to Android standard (Menu -> Settings -> Date and Time and untick the get time from network)

JH
Julian Hirsch
3 years ago

RS
Rafael Schäfer
3 years ago

Hi Julian, if you are in the time settings, you can send a script: "identify_activity" (optional followed with a device check-in)

Then in the device logs in the console you should see something like this: "Custom log (Current activity name: com.android.settings/.SubSettings)"

Then you can add "com.android.settings/.SubSettings" to your kiosk mode and then should be able to set the date/time. But check if they are then able to access the other settings also using the arrow in the top left.

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