Hi LC! Do you have any documentation from Realwear on how the update should be processed? Do you have the intent structure that they require?

This is not the first time I mentioned about the following related to Android intents on this forum.

If someone really understands the mechanism of Android intent, he/she should know that support or documentation should be sought from the vendor/developer actually implementing the intent (Realwear in this case), not from an MDM vendor such as Soti.

After obtaining  the official documentation of the implemented intent, with the intent name and all its arguments/parameters well defined, then one can consider if the any supported syntax of Soti Mobicontrol sentintent script command can be used to initiate the required intent.  Not any intent is supported because some intent require complex/tricky argument types or objects.