How to Order Sequence of profiles install and application install into device

R
rathasatekun
Gosoft (Thailand) Co.,Ltd.

Hi SOTI and member

I have use case that

I want to install profile and install application into device and then if complete I will  KIOSK screen

So, I want to complete all before lockscreen, I'm not sure SOTI can order that, 

because of i found that application have install failed and I cannot check status because of KIOSK active 

a year ago
SOTI MobiControl
ANSWERS
AW
Adam Williams
a year ago

Hi,

I am not aware of a way of installing a profile only when another profile has been installed easily.

I have in the past done this by having nested groups, alerts and relocations. But its quite messy in my opinion and generally isn't worth the effort. Let me know if you want more details on this.

However, if you see SOTI Discussion Forum, here you can see that you can install the Kiosk only once the application has installed. Be aware that if for some reason the application is uninstalled, the lockdown would also be removed.

Thanks

Adam

ZC
Zafer Cigdem
a year ago

Hi,

In addition to what Adam said, if you have SOTI Signal on your MobiControl version, you can also design this by using SOTI Signal as below with the combination of Installed Profiles + relocation (it's very similar what Adam said, but may include less steps by using SOTI Signal)

Zafer

The only way to acchieve that is filtering. (Soti doesn't provide a possibility to add a priority for installation to be added to profiles and apps)

So take a look if there's anything you can point to and can filter.

You can't (for example) filter for a profile being installed succesfully for profile assignement (whyever) but for example if an app is installed.

And btw. you can exit the kiosk mode always temporarily.

MD
Matt Dermody Diamond Contributor
a year ago

You can set Filter Criteria on the installation status of the application that you are installing on the device. The Lockdown/Kiosk Profile won't install then until it registers that the application that you were installing with the other Profile has completed. 

RC
Raymond Chan Diamond Contributor
a year ago

Hi Rathasatekun,

The apps install order options present in MobiControl v10/11 web-console were replaced by filter criteria options in profile or app policies in recent MobiControl releases, as mentioned by others in earlier posts.

Regarding your problem of kiosk mode blocking your debugging/status-checking, setting kiosk policy as the last to be installed may not be needed in most cases without affecting administrator productivity.    Just send "Disable Kiosk Screen" device action on the web-console to the device of interest.  Alternatively, include MobiControl device agent app in the kiosk and enter admin mode directly via the device agent UI, which works even when the device is offline.

A
AMMOD@SOTI
a year ago

 

Hi rathasatekun

Thanks for posting on SOTI Pulse, Thanks Zafer,Rafael, and Raymond for responding to the post, your expertise and willingness to help are greatly appreciated!

Have you had an opportunity to test the suggested solutions by Zafer and Raymond  and has it successfully addressed your query?

If yes please do mark it as a solution

 

If not, or If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.