profiles in the "waiting for installation" status

OS
Olga Saveleva
IE Yury Titov V - Kuhonny Dvor

Not a single profile was installed in 24 hours. I tried to re-register the device, but did not give any result.

There is such an error in the logs. I do not understand what it means

5 years ago
Android
ANSWERS
C
Christophe Platinum Contributor
5 years ago

Hello,

i'm not an expert but could you provide some more information (plateform, device mark, mobicontrol version, ..)

Device are still connected ?

Profile is perhpas on deployment mode 3G and device is on wifi ; onetime I have this progile ...device were connected on 3G but the profile was configure for to be deploy only on wifi ...

check perhpas

OS
Olga Saveleva
5 years ago

Hello.
I tried it through 3G and Wi-Fi. The result is the same. The device is Samsung J3, android. Mobicontrol version - 15.0.1.1181
Previously, a profile was created and by analogy a new one was created, which is not installed