"Device is in Roaming" - is this support in all device platforms

Solved
T
Tiger
SOTI

In the manual (link below) you will see that at the "Device is in Roaming" only support iOS and Windows but not for Android and Android Plus.  Is it the truth or is it an error with the doc.?

https://www.soti.net/mc/help/v13/en/Content/Web/Rules/Alert_DevEvent.htm

Do we know what version of IOS this supports? If you look in web console you will see you can select "Device is in Roaming" for all device types even Android +

8 years ago
SOTI MobiControl
ANSWERS
S
SMod@Soti
7 years ago

Hi Russel,

It looks like an error in the online help documentation. I have created an internal request to have this reviewed and the necessary changes to be made to the help documentation.

Thank you for your input Raymond.

Thanks

Solution
RC
Raymond Chan
8 years ago

From our field tests quite some time ago, it is definitely supported on Android/Android+ platforms.   The document is likely to be incorrect.

Hello Russell, 

Thank both you and SMod@Soti for bringing this to our attention and raising an internal ticket to get this updated and correct.

The change has been made in the help file.

Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | soti.net |