Auto fill in text fields?

H
Henrik
Dana Lim A/S

In previus version of SOTI Surf, if I wrote something in a text field, then next time I was to wrote in the same field it suggested what I wrote earlier. In the newest version 15.** it don't suggest anything.

Anyone know how to make it work again?

Thanks

3 years ago
SOTI surf
ANSWERS
MD
Matt Dermody Diamond Contributor
3 years ago

Autofill has a configurable parameter in the Surf Profile configuration. 

H
Henrik
3 years ago

I have found that parameter. But it don´t seem to make any difference.

In previus versions the same parameter was named "deny auto fill"

RC
Raymond Chan Diamond Contributor
3 years ago

What are the version and build numbers of your problematic Soti Surf?

Have you tried Soti Surf of any earlier build number?

H
Henrik
3 years ago

it is 15.4.0 Build 5

Have tried 15.3 but since Mobicontrol is 15.4 the same possibility appears under setting for Surf. 
Don't know if I can make Soti Surf work without configure it trough mobicontrol?

Z
ZPMOD@SOTI
3 years ago

Hello Henrik,

Thank you for requesting a response from SOTI Support Staff.  

Testing the latest Soti Surf and auto fill seems to work on my test device.
I've also tried various other options with my profile to see if any conflicts come up.

Could you advise the Android version your using?

Regards,  

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

H
Henrik
3 years ago

Maybe it is something zebra specific then. It is Android 10.

I only have Zebra devices to test on, and all behave the same with the new Surf, but again, that could be because of the Zebra version ...

OEM Version
10-16-10.00-QG-U79-STD-HEL-04
Personalized Name
MC3300x
Supported APIs
RC Virtual Display, Work Managed Device, Android Zebra EMDK, Android Plus 1.6
Android Security Patch Level
2021-05-01
MX Version
10.4.0.18
Z
ZPMOD@SOTI
3 years ago

Hello Henrik,

Thanks for the update. I'll be checking to see if I locate and test a Zebra A10 device to match and update my findings. 


Regards,  

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |



Z
ZPMOD@SOTI
3 years ago

Hello Henrik,

I've been able to recreate the issue with another Zebra Android 10 device using the same 

I do see we just released a new version of Soti Surf v 15.5.0 - https://docs.soti.net/soti-mobicontrol/soti-surf/release-notes/

Download - https://downloads.soti.net/Tools/SOTI%20Surf%20(15.5.0.2).apk

I no longer have access to the device I was using but I would suggest testing the newer version to see if it helps. 

Also make sure your on the latest Device agent.

Regards,  

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |



Z
ZPMOD@SOTI
3 years ago

Hello Henrik,


Do you still require help with this issue?

It would seem to be a Bug and would suggest opening a case with Support@soti.net
If you do open a case please feel free to PM the case # to assist 

Regards,  

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |