What script when I want to send script set Date time , No SIM , Time synchronize not work

R
rathasatekun
Gosoft (Thailand) Co.,Ltd.

I want to script when I want to send script set Date time , No SIM , Time synchronize not work.

a year ago
Android
ANSWERS

I don't get what you want to do as your request here is somehow strange to read at least from my end. Maybe describe it a bit more please.

R
rathasatekun
a year ago

I have device but not have carrier sim card, 

so, I found that when time not current , i have issue assign profile and not pending remove and install

in normally , if device have carrier sim card i can sync time for adjust date time to current,

but if i connect device with wifi only, I cannot sync time with script, and I found that SOTI have time synchronize with deploy server or ntp server, but I not work (I have been configured bot time not change)

Finaly , I want to work around to edit date time, I can set dateime in menu setting but I want to set many device more than 1000 devices, So i search some script to do that.

MD
Matt Dermody Diamond Contributor
a year ago

SOTI server time sync and/or NTP server sync should be working on WiFi only devices from my experience.

Can you elaborate on the following:

- Device Make and Model

- OS Version

- MobiControl server version

- MobiControl Agent version

R
rathasatekun
a year ago

- Device Make and Model 

Manufacturer
samsung
Model
SM-T636B

- OS Version

OS Version
13

- MobiControl server version

15.3

- MobiControl Agent version

Agent Version
2024.0.5.1062
A
ABMOD@SOTI
11 months ago

Hi rathasatekun,

Thanks for posting on SOTI Pulse, Thanks Rafael, and Matt for responding to the post, your expertise and willingness to help are greatly appreciated!

For this particular issue, we need to investigate further.

We request you to please raise a support case at log a case so that our agent can work on your query as quickly as possible