MCStudio doesn't work

C
chso
ALTEAD
When I run MCStudio.exe, a process starts but the application (window) does not open. Can you help me please?
7 years ago
SOTI MobiControl
ANSWERS
SB
Simon Breuer
7 years ago

You must download the exe file again from web console.

C
chso
7 years ago

Thank you Simon but the problem is still the same.

A
AJMOD@SOTI
7 years ago

Hi Chso,

By chance is your MobiControl instance installed on a Windows Server 2012R2? 

If so the following solution may resolve your problem:

Install "Desktop Experience" feature from the Server Manager utility.
This allows the changing of themes, change the theme on the server to the Windows Default theme and MCStudio will now open

C
chso
7 years ago

Hi, I'm in cloud mode with a pc in windows 7.

JW
Johan W
7 years ago

Hi!

I am experiencing the same problem. MCStudio works from earlier 14 versions but not from 14.1 and above...

C
chso
7 years ago

Hi Johan,

This is not a version problem (version 14.2.02894) because it works on the PC of two of my colleagues. Are there any prerequisites to make this application work?

A
AJMOD@SOTI
7 years ago

Hi Chso,

I think it would be a good idea to create a case and work with support if the previous suggestions provided by my self and the community were unsuccessful. 

C
chso
7 years ago (edited 7 years ago)

Hello,

My problem is solved. I deleted and created a new windows profile to solve it.

How I notice that my problem solved?

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