Essentially we are looking to see if SOTI can do this: send a push notification to a device to receive the message in the background without the user needing to do anything, where the 3rd party app has access granted to the notification and can take that information/message and process it accordingly on the backend? 
This would be similar to Firebase cloud messaging. Does SOTI have anything like this? The device would need to be always listening and waiting for messages to come through so our 3rd party app (internal app) can take that message and handle it on the backend.