Hello All,
We are experiencing an issue while enrolling any new tablets to SOTI, and this has been noticed post 01/26/2023.
Post providing the enrollment ID, it throws a "Connection to server, enrollment failed error", asking us to enroll again.
-However, we could see, the device objected created in SOTI when we search the serial number, with ELM and other Profiles in pending status and it won't proceed further
- Already have a SOTI support case in place, as per the recent interaction they have asked to test the device using earlier MC agent version i.e., 15.3.0.1006 and try to enroll via the QR code method
Can someone help me with a link for the earlier MC agent version as our current version is 15.3.1.1229.
Also looking for some guidance how to enroll a device through QR code method.
Also looking for some guidance how to enroll a device through QR code method.
I have attached the error screenshot towards the issue for your reference.
