Devices not Preserving Device Name on Re-Enrollment

Solved

Hello,

I am unable to configure my enrollment to Preserve Device Name on Re-Enrollment even though the setting is turned on.

When I unenroll and renroll a device, it doesn't keep the name that I have setup.

Example:

  • Enroll and use the %SERIALNUMBER% to name the device initially.
  • Append a NAME to the SERIALNUMBER.
  • Unenroll device and delete from SOTI (should I not be deleting the device if I am renrolling? Maybe this is the issue?)
  • Renroll the device and the name is SERIALNUMBER and not NAME+SERIALNUMBER.
3 years ago
SOTI MobiControl
ANSWERS