Feature control continues to block changes to Settings>Storage>USB Computer connection even after revoking profile?

AV
Anthony Varela
Live Nation (aka Ticketmaster aka Frontline)

Does anyone have any idea as to why feature control continues to grey-out access to changing the USB Computer Connection settings in Android 5.0.2 even after revoking the profile?  Better yet, does anyone know how to correct it so it could be accessed again?

Edited 7 years ago
Android
ANSWERS
MD
Matt Dermody
7 years ago

What device model(s)? Its possible that the configuration was managed through another mechanism than feature control like the MX layer if it is a Zebra device. 

AV
Anthony Varela
7 years ago (edited 7 years ago)

What device model(s)? Its possible that the configuration was managed through another mechanism than feature control like the MX layer if it is a Zebra device. 

I am using Janam XT2 and XT2+ models.  Any further advice would be greatly appreciated.  Thanks!

AA
Anton Apanasenko
7 years ago

Sometimes revoking an MDM profile from an Android device does not completely remove feature control policies applied through that profile.

Try re-applying the same profile (containing the original restriction) to the device, and then revoking it once again, and see if that clears the restriction.

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