User guide for Soti Assist module

Solved
BR
Bruno Rame Bronze Contributor
COPPERNIC

I would like to test the soti assist module but I have the following error.

Version of the server is 13.4.0.4449

In addition, is there a user guide to explain how to use Soti assist ?

Thank you

7 years ago
SOTI Assist
ANSWERS
RC
Raymond Chan
7 years ago

Online documentation of Soti Assist could be found at :

  https://www.soti.net/sotiassist/help/v1.0/en/helpindex.html


  https://www.soti.net/sotiassist/help/v1.5/en/helpindex.html

Solution

Hi Bruno, 

What version of SOTI Assist are you using?  By the looks of it you are able to sign in but it is not working as expected after that.  

On November 1st we are re-releasing the latest version of SOTI Assist 1.5 and and it will be available for public usage.   This may be the direction you may want to go to take advantage of the new features we are offering.

Nonetheless, the help document should have plenty of useful information on how to use the application, and I can provide you with more information after it's release.    In the meantime the current helpfile for the version you are on is located in menu options, (three lines in top left corner) under help.

Hopefully this helps, 

BR
Bruno Rame
7 years ago

We installed the evaluated version of Soti Assist ''SetupSOTIAssist_1.0_3918.msi''.

I looked that the listen ports have to configured. I will try to do it.

As soon as the version 1.5 will be available, I will upgrade Soti Assist.

Thank you