Hi Christophe,

Thanks for the post!

Can you please confirm if this was an offline activation of MobiControl? This is an expected behavior if the MobiControl activation was done offline.

If you are planning to activate the SOTI Services, please follow the below post and enable the IP address mentioned to work on port 443.

https://discussions.soti.net/kb/upcoming-change-in-firewall-settings-for-soti-services

Regards,

Hello,

what is an offline activiation ?

mobicontrol is install on our server and this server has no acces to internet.

But normally URL provides in the link are authorirezd in the fire wall.

I will check with the service network

thanks

Offline activation is documented in MobiControl online manual,

e.g.  https://www.soti.net/mc/help/v14.0/en/setup/activating/update_registration_code_offline.html

Though this page is for v14.0, the information presented is still applicable to v13.x and earlier.

Hello christopheBERNARD,

Thank you for your response, if this post has helped you in solving your inquiry, I would request you to mark the particular comment as "is solution", so others may benefit from this information.

Regards,

Hello,

problem is solve we need to add a proxy on the server for to have acces on internet with some url soti

thanks