Soti Services Status

MB
Mike Brunson
UTC Carrier Transicold

A problem has been identified with your MobiControl environment. SOTI services are not available at present.

How can I get pass this error ?  From the server itself, I'm able to telnet to the required SOTI services via port 443.

5 years ago
SOTI MobiControl
ANSWERS
RC
Raymond Chan Diamond Contributor
5 years ago

What are the version and build numbers of your MobiControl server?

Which particular FQDN's did you test with telnet?

JD
John Doe
5 years ago

This error is not about the services not accessible on the server.

Your Server cant reach sotis own hosted resourced i.e. agents, antivirus definitions etc.

https://www.soti.net/mc/help/v15.2/en/setup/installing/soti_services.html?hl=soti%2Cservices

R
RRMOD@SOTI
4 years ago (edited 4 years ago)

Hi Mike ,

Thank you posting in the SOTI CENTRAL.

Please whitelist all the following IP address listed in the image below and Please refer to the following links for more information.

SOTI Services

Network Ports

Also, if this post has helped you in solving your inquiry, I would request you to mark the particular comment as "is solution", so others may benefit from this information.