How can I remote Ring a phone

I found this option but it needs to be done to a whole folder and when I put a unit in the folder it does not work I am Using Zebra tc56 and Android 7 to 8

5 years ago
Android
ANSWERS
J
JVMOD@SOTI Platinum Contributor
5 years ago

Hello Mark,

Thank you for your post, please provide the following details -

1. MobiControl version -

2. MobiControl agent version -

3. What option did you find? please provide more details.

Regards,

MT
Mark Tognazzini
5 years ago

Mobicontrol Ver 15.2.1.1094

Agent 14.3.3 build 1308

Under device groups right click the group, Execute action, Remote Ring

I Added a test phone to that "Group" and tried to execute the remote ring it did not work. I cannot find how to to this to an individual Phone.

J
JVMOD@SOTI Platinum Contributor
5 years ago (edited 5 years ago)

Hello Mark,

Thank you for your response, can you please confirm if the device is having a SIM card?

Regards,

MT
Mark Tognazzini
5 years ago

Yes it does have a sim card