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App keeps on closing in lockdown?

TW
Tim Wright
tmplant

Hi all, 

I have an app from the playstore that keeps closing when there is a lockdown on the tablet. 

(in kiosk & out of kiosk) The app uses maps and camera. I have this enabled but it still does it. Any ideas?

a year ago
SOTI Assist
ANSWERS
A
ABMOD@SOTI
a year ago

Hi Tim Wright,

Thanks for posting on SOTI Pulse,

I have a few questions regarding your query.

  • Are you facing this issue on only one device or multiple devices.
  • Which MobiControl version are you using.
  • Was the app working fine previously before being managed by MobiControl.
  • Please share with me the Screenshot of the error that you are facing.

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