Enable OS Upgrade on Samsung Devices

F
Farid.S
Indestat SAS

Hi,

I'm using SOTI V13 with Android devices (Samsung Xcover) and I would like to enable OS auto-update on all devices.

Is there a script to  do it?

On most of devices the OS Auto-update field is not checked and a lot of devices can't have the last update of Androïd OS.

Many thanks for your help.

BR

Farid

6 years ago
Android
ANSWERS
RC
Raymond Chan Diamond Contributor
6 years ago (edited 6 years ago)

What is the Android firmware version of the devices?

Are you using Android Plus or Android Enterprise device agent on such devices?

F
Farid.S
6 years ago

Hi Raymond,

I'm using Android+, the current firmware is 4.4.4 and devices are SM-G388F.

I would like to upgrade to OS 5.1.1.

Thanks

RC
Raymond Chan Diamond Contributor
6 years ago

For this relatively old Android firmware version, you can try sending the following script to your devices:

  writesecuresetting -sys SOFTWARE_UPDATE_AUTO_UPDATE  1 

  writesecuresetting -sys  FOTA_CLIENT_POLLING_TIME   1553783180000

F
Farid.S
6 years ago

Hi Raymond,

The box "auto-update" is now checked!

But is it possible to order the update in the same time and of course the installation?

I had to do it manually.

My goal is to have a script which will make devices auto-update in a first time and in a second time to have a script to install the new OS.

Many thanks

FARID

RC
Raymond Chan Diamond Contributor
6 years ago (edited 6 years ago)

That is likely not possible for your case.  Remotely forcing a SILENT firmware update requires Samsung E-FOTA, which  is supported on Samsung devices running Android 7.0+ with Samsung Knox 2.71+, and E-FOTA license purchased from authorized reseller.  Also, your MobiControl server has to be at least v14.1.5.

F
Farid.S
6 years ago

Hi Raymond,

If I'm not wrong to update and install automatically OS updates we need to switch from V13 to V14 and that will be only possible for OS 7.0 and + ?

Anyway, the script will make the job but we only have to wait 48h from the update to the installation.

Thanks a lot for your help.

Farid

RC
Raymond Chan Diamond Contributor
6 years ago (edited 6 years ago)

To be able to precisely control which firmware version get silently pushed to and installed on which Samsung devices under E-FOTA,  you need all of the following:

1. E-FOTA licenses purchased from Samsung or authorized reseller

2. your Samsung devices should be at least Android 7.0+ AND  support at least Samsung Knox v2.71

3. your MobiControl server has to be at least v14.1.5.

As I am not from Soti or Samsung,  and having any of the above items ready may incur extra cost for your company,  you are strongly advised to consult sales from Soti and Samsung to confirm the above information is accurate and up-to-date.