IS SOTI Cloud instance hosted at the Amazon Web services?. I would like to know as our client has provided the limited WIFI access....

K
Koteeswaran
Murugappa Group

As per SOTI technical suggestion, enabled the below IP address and the ports, still unable to enroll the device, whereas open SIM data working fine,

54.208.149.103
54.208.194.169
54.209.62.205
54.209.186.178
54.209.186.251
54.209.207.237
52.77.96.115

5494/443/1433/636/2196/2195/389/5495/5223/80/

6 years ago
Android
ANSWERS
RC
Raymond Chan Diamond Contributor
6 years ago (edited 6 years ago)

MobiControl cloud instances are hosted on AWS.  Regarding your enrollment problems, you need to provide more information such as device platform(s), device mode(s), error/warning messages shown on the device/server-log, network infrastructure, etc.

If you are enrolling iOS devices on a closed Wifi network with just the firewall exceptions you listed in your post, you probably need to consult Soti support team to provide you with additional FQDN/port/protocol of various Apple's services based on the iOS EMM policies you are going to use.

K
Koteeswaran
6 years ago

Thanks for your valuable reply, confirmed cloud hosted on AWS.  Rest of things, will check with the SOTI support...

JD
John Doe
6 years ago

I think you are trying to enroll aedo devices with the emm-token method (afw#mobicontrol) for which internet connection to google play is needed, i guess.