In Google Play Console, where can I view the results of the "Application Feedback" feature after it has been enabled?

QY
Qing Ye
meferi2023

In Google Play Console, where can I view the results of the "Application Feedback" feature after it has been enabled?

2 days ago
Android
ANSWERS
MD
Matt Dermody
yesterday

The results show up in the Device Log section under the individual device records in MobiControl. I do not believe you will see this information in Google Play Console anywhere. The apps themselves also need to explicitly take advantage of the feedback channel for you to see anything come back. 

QY
Qing Ye
23 hours ago

After configuring "Manage Google Play" and enabling "Application Feedback" within a newly created policy—and successfully pushing this policy to a managed device—if a user opens YouTube on the device, navigates to Settings, and selects "Send Feedback," will this feedback information be collected within the MobiControl device logs?

MD
Matt Dermody
22 hours ago

No, most definitely not. This is a native Android Enterprise functionality that allows an app to signal back to the EMM it's installation and configuration status. This is something that occurs during the install time or when managed configurations are applied. This is not user feedback, it is feedback from the app to the EMM.

 

 

QY
Qing Ye
6 hours ago

Hello! You mentioned that the results would be displayed in the "Device Logs" section of MobiControl for each device, occurring during installation or app hosting configuration. I created a new app policy to add apps from Google Play to the device for push notifications, and the device installed all the apps. However, there are no related feedback logs in the device logs. It also said that the apps I installed don't have feedback logs, hence they're not in the device log list.