Zebra OEMConfig Feedback Channel

Solved
RG
Ryan Grimm
weismarkets

Can anyone provide any insight into where SOTI is with OEMConfig Feedback Channel support, specifically Zebra?

I'd like to be able to effectively troubleshoot OEMConfig settings or maybe someone has a better way.

3 years ago
Android
ANSWERS
MD
Matt Dermody Diamond Contributor
3 years ago

App Feedback Channel support is already in place in recent versions of SOTI. You need to enable it first via a Managed Google Play Configuration Profile:

Solution
RG
Ryan Grimm
3 years ago

Okay, thanks. We had it configured, but assumed OEMConfig wasn't working yet. Is there a way to export the data rather than tinker with the...less than friendly presentation?

K
KCMOD@SOTI
3 years ago

Hello Ryan,

Thank you for posting on SOTI Central!

I can see that you marked this post as solutioned and I am glad that Matt's reply answered your question.

Regarding your question on retrieving App Feedback logs. Please take a look at the below article:
Retrieving App Feedback Logs from Managed Google Play Apps (soti.net)

Please let me know if you have any questions.

Regards,
Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net

RG
Ryan Grimm
3 years ago

Can you speak to exporting app feedback results somehow? It's current form is extremely frustrating and unreasonably challenging to use.

K
KCMOD@SOTI
3 years ago

Hello Ryan,

Thank you for your reply and feedback!

Currently, the app feedback logs cannot be exported, you can view them only in Web Console.

If you'd like you can reach out to support@soti.net and create a Feature Request.

Please let me know if you have any questions.

Regards,
Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net